General questions
The courier companies have adapted their procedures to guarantee the safety of our employees and our community. We thank you for your patience, as there may be some delays to deliveries.
Payments Methods
We accept secure payments through major credit and debit cards, as well as convenient digital options like Google Pay and Apple Pay. Simply choose your preferred method at checkout!
Exchanges & Returns
Yes, you can cancel or make changes to your order as long as it hasn’t been processed or shipped yet. Please contact us as soon as possible at info@dubairose.ae, and we'll do our best to assist you.
If you’re not completely satisfied with your purchase, you can request an exchange or return within 30 days of receiving your order. Please contact us at info@dubairose.ae with your order details, and we’ll guide you through the process. Items must be unused and in their original packaging.
